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SlovenčinaProperty management
Property management – hands-off service across Central Europe
Sim Property provides individual investors and PRS clients comprehensive property management, from small apartments to large buildings, with the latest online reporting, integrated across 20+ major cities of Central Europe:
- hands-off, transparent & hassle free property ownership
- maintains the property & increases its value where possible
- cashflow optimisation (increase rents, decrease costs)
- solutions for re-sales, exit strategies & re-investments
- realtime online systems in 14 languages
- full tenant handling, inc automated messaging
- all bill payments, inc bank integrations
- insurance, maintenance & accountancy
All our services follow our principals of keeping things simple and transparent, with no hidden extras. As our client you should need to do very little apart from read your online property management report and collect our regular payments.
We have our own offices & experienced staff in all our locations and 1000’s of properties under management.
Our wealth of experience and “hands-off” system increasingly makes us the first choice for knowledgeable property investors.
Contact us for more about how our property management service takes the hassle out of managing your property.
Our Locations
Professionally managed service for property investors integrated across 20+ cities throughout:
- Czech Republic – Prague, Brno, Ostrava, Černošice/Dobřichovice/Řevnice/Beroun, Hradec Kralove, Susice …
- Poland – Warsaw, Krakow, Katowice, Wroclaw, Poznan, Lodz, Rzeszów, Lublin …
- Slovakia – Bratislava, Trnava, Žilina, Košice, Prešov …
- Bulgaria – Sofia, Ruse …
- see all of our locations and how we handle a wide range of locations
| Property Management | What's included? |
|---|---|
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Rental payments - collect & monitor Rent collection and active chasing of the tenant for unpaid rent.
Calculation of late payment penalties.
All money is held in a separate client account. |
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Rental deposit - hold & arbitrate Holding the deposit and looking after the landlord's interests to ensure necessary monies are retained due to unpaid rent/bills/maintenance. |
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Reporting - detailed accounting statements (online) Detailed functionality allowing you to see month by month statements of incomes & costs, broken down into each specific type.
Ability to export all payments to excel. |
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Reporting - 24/7/365 online access to full property details The latest advanced online reporting keep you well informed and up to date. |
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Client care - personal property manager Each client is assigned a personal property manager who will be your main point of contact for anything you need with all your properties in a certain country. |
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Client care - communication in English All our staff speak fluent English. |
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Admin - Hold & manage keys Keys are safely stored and labelled in our office using our key tracking system. |
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Admin - Store property documentation All documents related to your property are efficiently stored and categorised in our office. |
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Admin - Property post collection, scanning & processing All post related to the property is collected at our offices, scanned and filed as appropriate.
Clients can also use our Banking Management Service for their bank related post. |
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Maintenance - 24/7/365 service for essential maintenance We handle both regular planned maintenance and emergency maintenance whatever the time of day. |
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Maintenance - database of proven contractors Over the years we've built up a list of reliable contracts we can work with on a wide range of jobs.
Finding reliable, good quality and reasonably priced contractors is very difficult, and once found are worth their weight in gold, saving you many stressful hours. |
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Maintenance - property inspections & visits SIM does regular checks of your property to ensure its been kept in good condition. All checks are documented in detail. |
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Maintenance - revisions & checks for technical installations We ensure all parts of your property are checked in line with local laws.
From gas boilers in apartments, to lifts in whole buildings we maintain and organise a schedule of required checks to ensure your property is kept up to date. |
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Tenants - check-in, handover protocol & inventory report After finding a new tenant it is very important that a detailed handover protocol is done to document the exact condition & contents of the property, and ensure that meter readings are taken.
Without this its very difficult to get the tenant to pay for repairs or unpaid bills when they leave. |
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Tenants - 24/7/365 service, primary contact & handle queries We will handle all communication with your tenant, so you don't have to.
Tenants often have a large range of questions and issues that need to be solved at all times of the day and night. |
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Tenants - dispute mediation with Owner Tenants can have complaints about the property they are living in or require changes to their rental contracts.
Its our job to ensure this is correctly handled and look after the landlords interests. |
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Tenants - chase any unpaid rent (email, phone, sms) It is vital that tenants know clearly in advance what/when they should pay the rent. Should this not happen on time we have all rents tracked through our online system so we know immediately if they are late, we then vigorously chase the tenant to ensure the rent is paid up to date. |
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Tenants - issue warning notices for any breach of tenancy Should the tenant not keep the terms of their contract then we issue warning notices (which if ignored would ultimately lead us to terminate the rental contract and remove the tenant). |
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Tenants – check-out, handover & inspection report Similarly to check-ins its important to have a well documented handover of the property from the tenant.
Any differences from the original condition are noted and accounted for in the tenants final reconciliation of their account. |
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Bills - deal with utility companies We deal with all communication with relevant utility companies connected with the property. |
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Bills - transfer of utility bills to tenant or owner if required When a tenant moves in or out of a property the name on utility bills often needs to be changed. We handle this whole process. |
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Bills - track & pay all bills related to the property We collect, track and pay all bills connected with the property on behalf of the landlord, which saves a huge amount of time for the landlord.
This data is then available in realtime in our online system.
It's important to ensure bills are paid on time to ensure debts do not build up which could lead to late payment penalties and repossession of the property. |
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Bills - reconciliations It is common that some bills stay in the landlords name yet relate to the tenants usage.
We do regular reconciliations of all bills to ensure the tenant pays the correct amount according to their usage. |
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Bills - payment of contractor invoices from rent/reserve fund Not only do we pay utility bills on behalf of the landlord but also all other suppliers such as maintenance contractors. |
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Bills - track & pay any property & other local taxes We track and pay, on behalf of the landlord, local taxes required due to property ownership, such as property tax. |
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Tenancy renewal - advice & rent review When the tenants contract nears the end we advise the landlord about the current state of the rental market, the tenant behaviour and best steps to proceed in order to renew the rental contract. |
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Tenancy renewal - extension documents & negotiation (Reletting) We negotiate the rent for the next rental period with the tenant, then prepare necessary amendments to the rental contract. Reletting fees apply. |
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Tenancy renewal - inspection When the tenancy renewal is arranged by SIM we also do an inspection (before the rental contract amendment is signed) to ensure the tenant is keeping the property in satisfactory condition. |
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Insurance - arrange property & contents insurance We can arrange necessary insurance for your property to cover you in case of disaster (note it is often a condition of your mortgage bank to have valid property insurance). When then track these payments to ensure they are paid on a regular basis. |
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Insurance - deal with claims Should it be necessary to handle make an insurance claim we will handle this for you, including providing all necessary documentation to the insurance company and chasing them to ensure they pay out the correct amount. |
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Energy performance certificates We can arrange for an energy performance certificate for your property. Sometimes this is required by law in certain cases depending on the country. |
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Dealing with local authorities It can often be necessary to deal with the local authority in the area your property is located in. We become the main point of contact for the local authority and deal with any issues that may arise. |
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Vote on the owners committee for the building For apartments in buildings with shared ownership, we will vote on the landlords behalf about necessary issues when committee meetings take place. |
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Testimonials
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Dear Iwona, I am very impressed by the professionalism of yourself and you’re company in managing my account. Best Regards Derek
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Superb Magdalena, This is the exact property management that I like to see. SIM is the best! Unlike some of my other management teams in other countries! You are on top of things, and it was great to lose a tenant and get a new tenant so that we can see the flat empty and study any routine maintenance requirements. Stopping that mould was at a good time! Regards Jurek
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Hi Simon, I have decided that I should sell my property on NH when the mortgage fixation period comes to an end. I was very pleased with how the previous sale of Kosik completed using your services and don’t wish to look elsewhere. Regards, Nick Batty
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Hi Jaroslava, By the way, I think you are all doing a great job at Sim Property as I have NEVER known so much about what is going on with my flat!! Have a great weekend!! Rgds..Bill
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Sim Property group has been particularly helpful in identifying quality real estate investments in Wroclaw and managing them. Their information system is state of the art and helps keeping control of the situation from a distance. In any case, SPG is reactive to any incident so that there is no need to worry about anything. In summary I would not have considered investing in Poland without the outstanding support of SPG. Patrick L, France
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I’m UK based and SIM Property are the third property management company I have used to manage my investments in Poland. The service I have received from SIM has been absolutely first class and massively better that the other two companies both of whom are big names in the industry. Being unable to speak Polish, it is important to me to have local contacts who have excellent English skills. Anna Grybel-Kloc is my main contact and both her written and verbal English is almost faultless and other Polish colleagues I have spoken with have excellent verbal English skills as well. They are all much better than my contacts at the other property management companies I used and my Polish bank also. Both Simon Tweddle and Anna Grybel-Kloc SIM have been very helpful over the past three years and have always respond quickly to emails and on more than one occasion have done more than they are obliged to do under the terms of the contract. Furthermore, they nice people as well! I would certainly recommend SIM Property and would give them a 10/10 rating.
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Sim Property successfully sold my property and efficiently handled the transaction. They were a pleasure to deal with and I would use them again if I had another property to sell.
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Hi Simon, Everything is fine with the service and its as I prefer - pretty hands off for me. I especially appreciate the assistance that I had this year with tax preparation. Anna was very understanding and helpful. Happy Christmas and best regards, Kevin
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Hello Anna, Thanks again for your excellent customer service and all the best for the future. Regards, Teresa & Bill Weller
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Hi Simon, Excellent news - after your advice, I sent them an email explaining my situation, they agreed not to charge me a fee! I would like to thank you very much for your advice. I'd like to show my appreciation by sending you some money for your time and advice. Please send your account information and i'll send you a xmas bonus! Thanks again, Robert Foster
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Dear Simon, Your website is excellent and does provide/answer most of my needs. Even to the extent of understanding the balance of the finances! Kind regards Walter
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Dear Monika, Thanks for your professional, friendly support throughout the contractual process. You also provided excellent support during the Prague visit, which is greatly appreciated. I am happy that everything is now finalized and that the contracts have been signed by both parties. So the day in Prague went very smoothly. Have a great week! Erik Snyman
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I would have absolutely no hesitation whatsoever in recommending SIM. They have done everything for us- found tenants, taken care of viewings, problems with tenants loosing keys etc, paying service charges, setting up electricity direct debits, completion of tax returns, and taken care of the sale of our Prague property, along with its many associated complications. They kept us fully informed, always replied to emails promptly and were essential to us keeping our sanity in the whole process! Definitely choose SIM!
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I am extremely pleased with the service we have received in obtaining a mortgage for the purchase of our flat in Prague. Although a Czech citizen, I have lived in Australia and Britain most of my life, and it was great to get really good advice and help with my mortgage from people who had patience with my rusty Czech! I will not hesitate to use Sim Property again when I buy my next property in Prague, and would highly recommend them to others. Many thanks.
